FAQ
Frequently Asked Questions

Tel:  0861 2665 63 (0861 BOOKME)

Client-related questions

  1. Is my Personal Information secure?
  2. Once I have set up my profile, do I need to do it again for each different Service Provider I want to book?
  3. What if my favourite Service Provider is not registered here?
  4. Will it cost me anything to make appointments online?
  5. How will my Service Provider know that I have booked?
  6. Can I tell my Service Provider why I am going to visit him or about special needs along with my booking?
  7. I sometimes forget about my appointments. Can I receive a reminder?
  8. Can I cancel or change my bookings?
  9. Can I see my history of appointments?
  10. How do I change my Personal Details?
  11. Can I give you feedback regarding your service offering and web application?

Service Provider-related questions

  1. What types of businesses can make use of the www.bookme.co.za online appointment scheduler?
  2. Why would I want to use the www.bookme.co.za online appointment scheduler instead of a simple reservation book?
  3. How do my clients make appointments?
  4. How will my clients see what times are available?
  5. Can others see the details of my appointments?
  6. What information do my clients see?
  7. I work at multiple addresses, how can I set this up?
  8. Can I use the www.bookme.co.za online appointment scheduler internally without exposing services to the public?
  9. What do I do with bookings I still receive over the phone?
  10. How do I block out time to prevent clients from booking during specific periods?
  11. Can I prevent clients from making bookings at short notice?
  12. Do all my clients now have to book me over the internet?
  13. How do I add or remove staff?
  14. I want to run a group event. How do I do this with the www.bookme.co.za online appointment scheduler?
  15. Can I customize my business schedules to suit my business hours, services and needs?
  16. Why should I offer online appointments? The phone works fine for my business.
  17. Why would I want to use the www.bookme.co.za online appointment scheduler instead of any offline internal scheduling software?
  18. How does the www.bookme.co.za online appointment scheduler software work with my web site?
  19. Can our data be exported out of the system?
  20. How can I prevent short notice cancellations?
  21. What are the recommended system requirements to use the www.bookme.co.za online appointment scheduler?
  22. How do you protect against the loss, missuse and alteration of customer data?
  23. Do you have a refund policy?
  24. How do I cancel my account?